Terms and Conditions

Terms of Sale

Background

Please read these Terms of Sale carefully before placing an order with Us. These Terms of Sale, together with any other documents referred to herein (unless otherwise stated), set out the terms under which Food Products are sold by Us to consumers through this website, www.dtlawbutcher.co.uk (“Our Site”).

These Terms of Sale explain who We are, how Our Food Products will be provided to you, how you or We may change, cancel, or otherwise end the Contract, what to do in the event of problems, and other important information.

These Terms of Sale were last updated on 30/09/2026.

You will be required to read and accept these Terms of Sale when ordering Food Products. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Food Products through Our site. These Terms of Sale, as well as all Contracts, are in the English language only.

The following documents may also apply to your use of Our Site:

1. Definitions and Interpretation

1.1 In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

“Contract” means a contract for the purchase and sale of Food Products, as explained in Part 11;

“Food Products” means the products sold by Us through Our Site;

“Order” means your order for Food Products;

“Order Confirmation” means Our acceptance and confirmation of your Order;

“Order Number” means the reference number for your Order;

“Perishable” means, in relation to a Food Product, any product which has a “use by”, “best before”, or “BBE” date marked on it or its packaging [which is to expire 6 weeks or less from the delivery date]; and

“We/Us/Our” means D.T.Law Quality Butchers ltd.

1.2 Unless the context otherwise requires, each reference in these Terms of Sale to:

2. Information About Us

2.1 Our Site is operated by D.T.Law Quality Butchers ltd. We are a limited company registered in England and Wales under company number 04526294. Our registered address is 4-6 Blackburn Road, Haslingden, Lancashire, BB4 5QQ and Our main trading address is 4-6 Blackburn Road, Haslingden, Lancashire, BB4 5QQ.

2.2 [Our VAT number is 798103601.]

3. How to Contact Us

3.1 To contact Us with general questions or complaints by email, please email Us at orders@dtlawbutcher.co.uk, to contact Us by telephone, please call Us on 01706 216428, and to contact Us by post, please write to Us at 4-6 Blackburn Road, Haslingden, Lancashire, BB4 5QQ.

3.2 To contact Us about the Food Products or your Order by email, please email Us at orders@dtlawbutcher.co.uk, to contact Us by telephone, please call Us on 01706 216428, and to contact Us by post, please write to Us at 4-6 Blackburn Road, Haslingden, Lancashire, BB4 5QQ.

3.3 To contact Us about cancellations by email, please email Us at orders@dtlawbutcher.co.uk, to contact Us by telephone, please call Us on 01706 216428, and to contact Us by post, please write to Us at 4-6 Blackburn Road, Haslingden, Lancashire, BB4 5QQ.

4. Access to Our Site and Use of Our Site

4.1 Access to Our Site is free of charge.

4.2 It is your responsibility to make the arrangements necessary in order to access Our Site.

4.3 Use of Our Site is subject to Our Website Terms of Use, available at dtlawbutcher.co.uk/page/terms-and-conditions. Please ensure that you have read them carefully, that you understand them, and that you agree to them.

5. Changes to these Terms of Sale

5.1 We may alter these Terms of Sale from time to time, for example, to reflect changes in relevant laws and regulatory requirements. If We do so, details will be highlighted at the top of this page. If the changes are likely to affect your Order, We will inform you in advance by <<insert method>> and you may contact Us to end the Contract before the changes take effect. If you end the Contract for this reason, you will receive a refund for any Food Products paid for but not received.

5.2 If any part of the current version of these Terms of Sale conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

6. Business Customers

6.1 These Terms of Sale do not apply to customers purchasing Food Products in the course of business. [If you are a business customer, please consult our Business Terms of Sale at <<insert link>>.]

7. [International Customers

7.1 Please note that We only deliver within the United Kingdom.]

8. Age Restrictions

8.1 Consumers may only purchase Food Products through Our Site if they are at least 18 years of age.

9. Food Products, Descriptions, and Changes

9.1 We make all reasonable efforts to ensure that all descriptions and images of Food Products available from Us on Our Site match the actual Food Products. Please note:

9.2 Please note that Part 9.1 does not exclude Our responsibility for mistakes due to Our negligence. It refers only to minor variations in the correct Food Products, not to different Food Products. If you receive Food Products that are not as described, please refer to Part 15.

9.3 All Food Product descriptions provided on Our Site include a full list of ingredients and nutritional information. We will also indicate where a product is suitable for vegetarian and/or vegan customers and will clearly state if any Food Product contains (or may contain) any of the following allergies or intolerances:

9.4 Minor changes may be made to certain Food Products from time to time. This may happen between you placing your Order and the Food Products being dispatched.

9.5 [As explained in the descriptions of [the] OR [certain] Food Products, more significant changes may also be made to [the] OR [certain] Food Products from time to time. If We make such changes, We will inform you and you may contact Us to end the Contract before the changes are made. If you end the Contract for this reason, you will receive a refund for any Food Products paid for but not received.

10. Pricing

10.1 We make all reasonable efforts to ensure that prices shown on Our Site are correct. We may change prices from time to time. All pricing information is reviewed and updated every month. Changes in price will not affect any Order that you have already placed. Please note, however, that changes in VAT will, as explained below in Part 10.2.

10.2 All prices on Our Site include VAT. If the VAT rate changes between your Order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.

10.3 All prices are checked before We accept your Order. If We have shown incorrect pricing information, We will inform you of the mistake in writing.

10.4 [If We mistakenly accept and process an Order where an obvious and unmistakeable pricing error has been made, which you could have reasonably recognised as mispricing, We have the right to end the Contract, refund any sums paid, and require you to return the affected Food Products to Us.]

10.5 Delivery charges are not included in the price of Food Products shown on Our Site. For more information on delivery charges, please refer to <<insert link>>. Delivery options and related charges will be presented to you as part of the order process.

11. Orders and How Contracts Are Formed

11.1 Our Site will guide you through the ordering process. Before submitting your Order, you will be given the opportunity to review and amend it. Please ensure that you check your Order carefully before submitting it.

11.2 If you provide Us with incorrect or incomplete information during the order process, please contact Us as soon as possible. Where any information is required, it will be stated on Our Site, either in the product descriptions or during the order process, as applicable.

11.3 If We cannot process your Order due to incorrect or incomplete information, We will contact you to ask you to correct it or provide the missing information required for Us to supply the Food Products to you.

11.4 If you do not provide the required information within a reasonable period of Us asking for it, or if the information is inaccurate or incomplete, We may either end the Contract or charge you a reasonable sum as compensation for the extra work required as a result.

11.5 We will not be responsible for supplying the affected Food Products late or for not supplying the affected Food Products if this is due to you not providing Us with the required information within a reasonable period of Us asking for it.

11.6 No part of Our Site constitutes a contractual offer capable of acceptance.

11.7 Your Order constitutes a contractual offer. Our acceptance of that offer is indicated by Us sending you an Order Confirmation by email.

11.8 Only once we have sent you an Order Confirmation will there be a legally binding Contract between Us and you for the sale of the Food Products.

11.9 Order Confirmations contain the following information:

11.10 [We will also include a paper copy of your Order Confirmation with your Food Products.]

11.11 Please quote your Order Number if you contact Us about your Order for any reason. You do not have to do this, but it may help Us to locate your Order and help you more quickly and easily.

11.12 In the unlikely event that We cannot accept your Order, We will inform you in writing and explain why. No payment will be taken under normal circumstances. If We have taken payment, any such sums will be refunded.

12. Payment

12.1 Payment for Food Products and related delivery charges must always be made in advance. You will be prompted to provide payment details during the ordering process.

12.2 We will not charge your chosen payment method until We dispatch the Food Products.

12.3 We accept the following methods of payment:

13. When You Own the Food Products

13.1 Ownership of the Food Products passes to you once We have received payment in full of all sums due.

14. Delivery

14.1 All Food Products purchased through Our Site will normally be delivered within 30 calendar days after the date of Our Order Confirmation unless otherwise agreed or specified during the ordering process.

14.2 We will not be responsible for delays that are outside of our reasonable control. If delivery is delayed for such a reason, We will inform you as soon as possible and will take steps to minimise the impact of the delay.

14.3 If there is a risk of a substantial delay to delivery, you may contact Us to end the Contract and will be refunded any sums paid for Food Products that you have not received.

14.4 [If you are collecting the Food Products from Us instead of having them delivered to you, they can be collected during Our business hours of 7:30-17:00 on Tuesday- Friday or 7:30-16:00 on saturdays.]

14.5 If you (or someone on your behalf) are not available at your address to take delivery of the Food Products and they cannot be posted through your letterbox, We will leave a note informing you of how to arrange for re-delivery or of where to collect the Food Products.

14.6 If you do not arrange to have the Food Products re-delivered or do not collect them, We will contact you to ask for further instructions.

14.7 We may charge you for storage and for further delivery costs. If, despite Our reasonable efforts, We cannot contact you or cannot arrange for re-delivery or collection of the Food Products, We may end the Contract and issue you with a refund. We may deduct a reasonable sum in compensation for any net costs incurred by Us as a result.

14.8 In the unlikely event that We do not deliver the Food Products on time (within 30 calendar days of the Order Confirmation or as otherwise agreed or specified), you have certain legal rights. If any of the following apply, you may treat the Contract as being at an end immediately:

14.9 If you do not wish to cancel under Part 14.7, or if none of the specified circumstances apply, you may specify a new (reasonable) delivery date. If We fail to meet the new deadline, you may then treat the Contract as being at an end.

14.10 You may cancel all or part of your Order under Parts 14.7 or 14.8 provided that separating the Food Products in your Order would not significantly reduce their value.

14.11 Any sums that you have already paid for cancelled Food Products and their delivery will be refunded to you.

14.12 If any cancelled Food Products are delivered to you, you must return them to Us or arrange for their collection. We will cover the costs of postage or collection. Please contact Us using the details provided above in Part 3 for a return label or to arrange collection.

14.13 Responsibility for the Food Products passes to you once We have delivered the Food Products to the address you have provided or once you (or a carrier organised by you, if applicable) collect the Food Products from Us.

14.14 As explained in Part 11.2, We will not be responsible for delivering Food Products late or for not delivering Food Products if this is due to you not providing Us with required information within a reasonable period of Us asking for it.

15. Faulty, Damaged, or Incorrect Food Products

15.1 This Part 15 provides a summary of your legal rights as a consumer. These rights may be subject to certain exceptions. For full details please refer to the Citizens Advice website or contact them on 0808 223 1133. Nothing in these Terms of Sale will affect your legal rights.

15.2 The Consumer Rights Act 2015 requires that goods must be as described, fit for purpose, and of satisfactory quality. During the expected lifespan of a product, if any Food Product you have purchased does not comply (that is, not as described, fit for purpose, or of satisfactory quality, or is otherwise faulty or defective), please contact Us as soon as reasonably possible to inform Us of the problem and to arrange for a refund or replacement. [Please note that We may ask that you send Us reasonable evidence of any Food Product(s) affected by such issues.]

15.3 In the case of Perishable Food Products, you must notify Us under Part 15.2 before the expiration of the “use by”, “best before”, or “BBE” date marked on the affected Food Product(s).

15.4 Please note that you will not be eligible to claim under this Part 15 if:

15.5 If there is a problem with the Food Products, please contact Us using the details provided above in Part 3.

15.6 If you exercise your legal right to reject the Food Products, you must return them to Us.

15.7 To return Food Products to Us for any reason under this Part 15, please post them to Us, arrange for their collection, or return them in person. We will cover the costs of postage or collection. Please contact Us using the details provided above in Part 3 for a return label or to arrange collection.

16. Your Rights to Cancel and End the Contract

16.1 If the Food Products are faulty or misdescribed, you may have a legal right to end the Contract, to have the Food Products repaired or replaced, or to get a full or partial refund. Please refer to Part 15, above, for more information.

16.2 If you are a consumer and have changed your mind, you may have a legal right to a “cooling-off period” in respect of non-Perishable Food Products within which you can end the Contract for any reason. Please refer to Part 17, below, for more information.

16.3 If you wish to end the Contract because of something We have done or are going to do, please refer to Part 18, below, for more information.

17. Cancelling and Ending the Contract if You Change Your Mind

17.1 If you are a consumer, the Consumer Contracts Regulations 2013 give you the legal right to change your mind and end the Contract for any reason, subject to the exceptions stated below in Part 17.4 (which include, but are not limited to, Food Products which are Perishable). This 14 calendar day “cooling-off period” begins once your Order is complete and we send you the Order Confirmation, i.e. when the Contract is formed, and ends as set out below. You may also cancel for any reason before We send the Order Confirmation.

17.2 If you wish to end the Contract for this reason, you must inform Us within the cooling-off period. You may inform Us in any way you wish (including by email, post, or telephone). Please state that you want to cancel and end the Contract, providing your name, address, details of your Order and, where possible, your email address and telephone number. For your convenience, We also offer a cancellation form at <<insert link>>. Our contact details are provided above in Part 3.

17.3 Your cancellation notice is effective from the date on which you send it. Provided you send your cancellation notice or contact Us directly by 23:59:59 on the final day of the cooling-off period, your cancellation will be valid and accepted.

17.4 Please note that this right to cancel may not apply in the following circumstances:

18. Cancelling and Ending the Contract Because of Something We Have Done or Will Do

18.1 You may have the right to cancel and end the Contract because of something We have done or have informed you that We are going to do. This right to cancel applies in the following circumstances:

18.2 If you cancel and end the Contract for any of the reasons set out in this Part 18, the Contract will end immediately and you will receive a full refund for any Food Products which have not yet been provided. You may also be entitled to compensation.

18.3 If you wish to end the Contract for this reason, you may inform Us in any way you wish (including by email, post, or telephone). Please state that you want to cancel and end the Contract, providing your name, address, details of your Order and, where possible, your email address and telephone number. For your convenience, We also offer a cancellation form at <<insert link>>. Our contact details are provided above in Part 3.

19. Returning Food Products After Cancelling and Ending the Contract

19.1 Subject to your right to partially cancel your Order under Part 14.9, if you cancel and end the Contract for any reason after Food Products have been dispatched or delivered to you, you must return the Food Products to Us or arrange for their collection. Please contact Us using the details provided above in Part 3 for a return label or to arrange collection.

19.2 If you are exercising your right to change your mind under the cooling-off period as set out in Part 17, you must return the Food Products to Us no more than 14 calendar days after the day on which you informed Us that you wish to cancel.

19.3 If you are returning the Food Products to Us in person instead of posting them or having them collected, they can be returned during Our business hours of 7:30-17:00 on Tuesday to Friday or 7:30-16:00 on Saturdays.

19.4 We will cover the costs of returning the Food Products to Us in the following circumstances:

19.5 In all other circumstances [including where you are exercising your right to change your mind under the cooling-off period], you must cover the costs of returning the Food Products to Us.

19.6 If you are responsible for the costs of returning the Food Products to Us and We are collecting them, the cost charged to you will only be the direct cost to Us of collecting the Food Products.

20. Refunds

20.1 All refunds due to you will be made using the same method used by you when paying for the Food Products. You will be refunded the price paid for the Food Products and for delivery, subject to the following limitations and deductions:

20.2 All refunds due to you will be made as soon as possible. If you are exercising your right to change your mind under the cooling-off period, We will issue your refund within 14 calendar days of:

21. Our Liability to Consumers

21.1 We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms of Sale (or the Contract) or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.

21.2 We only supply Food Products for domestic and private use by consumers. We make no warranty or representation that the Food Products are fit for commercial, business or industrial use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.

21.3 Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.

21.4 Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer including, but not limited to, those explained above in Part 15.

22. Complaints and Feedback

22.1 We always welcome feedback from Our customers and, whilst We always use reasonable efforts to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.

22.2 All complaints are handled in accordance with Our complaints handling policy and procedure, available at <<insert link>>.

22.3 If you wish to complain about any aspect of your dealings with Us, please contact Us using the contact details provided above in Part 3 or using Our complaints form, available at <<insert link>>, following the instructions included with the form;]

23. How We Use Your Personal Information

23.1 We will only use your personal information as set out in Our Privacy Policy, available from dtlawbutcher.co.uk/page/privacy-policy [and Our Cookie Policy, available from <<insert link>>].

24. What Happens if We Transfer this Agreement to Another Party

24.1 We may transfer (assign) Our obligations and rights under these Terms of Sale (and the Contract) to a third party (this may happen, for example, if We sell Our business). If this Occurs, We will inform you in writing. We will ensure that your rights under these Terms of Sale (and the Contract) will not be affected and Our obligations under these Terms of Sale (and the Contract) will be transferred to the third party who will remain bound by them.

25. Other Important Terms

25.1 You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission. We may not permit the assignment if <<insert reasons>>.

25.2 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.

25.3 If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.

25.4 No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.

26. Law and Jurisdiction

26.1 These Terms of Sale, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

26.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 26.1 takes away from or reduces your legal rights as a consumer.

26.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms of Sale or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

26.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms of Sale or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

27. Attribution

27.1 These Terms of Sale have been created using a document template from www.simply-docs.co.uk.

Terms of Use

Background

Please read these Terms of Use carefully and ensure that you understand them before using Our Site. These Terms of Use, together with any other documents referred to herein (unless otherwise stated), set out the terms of use governing your use of this website, www.dtlawbutcher.co.uk (“Our Site”). It is recommended that you save or print a copy of these Terms of Use for your future reference.

These Terms of Use were last updated on 30/09/2026.

Your agreement to comply with these Terms of Use is indicated by <<insert description of acceptance method>>. If you do not agree to these Terms of Use, you must stop using Our Site immediately. You will also be required to accept these Terms of Use if you sign up for an Account.

The following documents may also apply to your use of Our Site:

1. Definitions and Interpretation

1.1 In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:

“Account” means an account required to access certain features on Our Site, as set out in Part 7;

“Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer or other device that appears on, or forms part of, Our Site;

“User” means a user of Our Site;

“User Content” means <<insert type(s) of user content supported e.g. questions, comments etc.>>, shared by Users on Our Site;

“User Review” means a review submitted by a User; and

“We/Us/Our” means D.T.Law Quality Butchers ltd.

2. Information About Us

2.1 Our Site is operated by D.T.Law Quality Butchers ltd. We are a limited company registered in England and Wales under company number 04526294. Our registered address is 4-6 Blackburn Road, Haslingden, Lancashire, BB4 5QQ and Our main trading address is 4-6 Blackburn Road, Haslingden, Lancashire, BB4 5QQ.

2.2 [Our VAT number is 798103601.]

3. How to Contact Us

3.1 To contact Us by email, please email Us at orders@dtlawbutcher.co.uk or to contact Us by telephone, please call Us on 01706 216428.

4. Access to Our Site

4.1 Access to Our Site is free of charge.

4.2 It is your responsibility to make the arrangements necessary in order to access Our Site.

4.3 Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. [If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.]

5. Changes to Our Site

We may alter and update Our Site (or any part of it) at any time [<<insert brief description of potential reasons for changes>>]. [If We make any [significant] alterations to Our Site (or any part of it), We will try to give you reasonable notice of the alterations.]

6. Changes to these Terms of Use

6.1 We may alter these Terms of Use at any time. If We do so, details of the changes will be highlighted at the top of this page [and We will inform you by <<insert method>>]. Any changes made to these Terms of Use will apply to your use of Our Site the first time you use it after the changes have been implemented [and you will be asked to review and accept the changes by <<insert method>>]. You are advised to check this page every time you use Our Site.

6.2 If any part of the current version of these Terms of Use conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7. Accounts

7.1 Certain features on Our Site, including the ability to purchase goods from Us and the ability to submit User Reviews, may require an Account.

7.2 Only Users aged 18 or over may create an Account.

7.3 When creating an Account, the information you provide must be accurate and complete. If any of your information changes, it is your responsibility to ensure that your Account is kept up to date.

7.4 We [recommend] OR [require] that you choose a strong password for your Account, consisting of <<insert description, e.g. “a combination of lowercase and uppercase letters, numbers, and symbols”>>.

7.5 It is your responsibility to keep your Account details safe. [You must not share your Account details with anyone else.] If you believe your Account is being used by someone else without your permission, please [change your password immediately by <<insert method>>] [and/or] [contact Us using the details above in Part 3].

7.6 You must not use another person’s Account [without their permission].

7.7 All personal information provided by you in your Account will be collected, used, and held in accordance with your rights and Our obligations under data protection law, as set out in Our Privacy Policy, available from dtlawbutcher.co.uk/page/privacy-policy.

7.8 If you wish to delete your Account, you may do so at any time. If you delete your Account, you will no longer have access to the features on Our Site requiring an Account. Deleting your Account will result in the removal of your information from Our Site. <<Insert a more detailed explanation of what will happen to the user’s personal data>>. For further details about the retention and deletion of personal data, please refer to Our Privacy Policy, available from dtlawbutcher.co.uk/page/privacy-policy.

7.9 If you delete your Account, any User Content that you have shared on Our Site will [also be deleted] OR [<<insert a description of what will happen to the user’s User Content>>.] [User Reviews will be [deleted] OR [anonymised], as explained in Our Reviews Policy.]

7.10 We may disable your Account if, in Our reasonable opinion, you have breached these Terms of Use (including, but not limited to, Our Acceptable Usage Policy and Our Reviews Policy).

8. [International Users

Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.]

9. How You May Use Our Site and Content (Intellectual Property)

9.1 With the exception of User Content (please refer to Part 10) and User Reviews (please refer to Our Reviews Policy, available at <<insert link>>), all Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

9.2 You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).

9.3 You may print one copy and download extracts of any page(s) from Our Site for personal use only.

9.4 [You may not otherwise modify the printed copies, downloaded extracts, or downloaded or saved Content in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.]

9.5 You may not use any Content (including User Content) from Our Site for commercial purposes without first obtaining a licence from Us, Our licensors, or the relevant User, as applicable. [This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.]

9.6 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as applicable) must always be acknowledged.

9.7 [Nothing in these Terms of Use limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including (but not limited to) non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche. Further information is available from the UK Intellectual Property Office (external link).]

10. User Content and User Reviews

10.1 User Content on Our Site includes <<insert type(s) of user content supported e.g. questions, comments, etc.>>.

10.2 An Account is required for the submission of User Content to Our Site.

10.3 Users may also submit User Reviews, where this feature is made available. An Account is required for the submission of User Reviews. All User Reviews are checked and must be approved by Us before they are displayed on Our Site.

10.4 All User Content and communications with other Users on Our Site must comply with the content standards set out in Our Acceptable Usage Policy, available at <<insert link>>. The submission, publication, moderation, and other handling of User Reviews are also governed by Our Reviews Policy, available at <<insert link>>.

10.5 You warrant that you will comply with Part 10.4 and the standards referred to in it. You agree that, to the fullest extent permissible by law, you will be responsible for any reasonable and direct losses or costs that We may incur as a result of your breach of that warranty, including reasonably incurred costs of investigating and dealing with any related complaints, claims, or proceedings.

10.6 We are not responsible for any loss of User Content submitted to Our Site. It is your sole responsibility to secure and backup your User Content.

10.7 All User Content and User Reviews are considered non-confidential.

10.8 We may reject, reclassify, restrict the visibility of, annotate, edit where appropriate, or remove any User Content or User Review where, in Our reasonable opinion, it violates Our Acceptable Usage Policy, Our Reviews Policy, or applicable law.

10.9 We have the right to disclose your identity to a third party if that third party claims that any User Content submitted by you infringes their intellectual property rights (including, but not limited to, copyright) or their right to privacy.

10.10 User Content is not routinely approved or verified by Us before it is displayed on Our Site. The opinions, views, and values expressed in User Content on Our Site are those of the relevant Users and do not, unless We expressly state otherwise, represent Our opinions, views, or values. We reserve the right to monitor, moderate, or otherwise deal with User Content in accordance with these Terms of Use and Our Acceptable Usage Policy. User Reviews may also be handled in accordance with these Terms of Use, Our Acceptable Usage Policy, and Our Reviews Policy.

10.11 We do not store any terrorist content.

10.12 If you wish to make a complaint about any User Content, please contact Us using the details provided above in Part 3. [<<Insert reference or link to an explanation of how your reporting process works, and how your guidelines are developed, enforced, and reviewed, including information on performance metrics and take-down>>.] If your complaint relates to a User Review (or other review), rating, or other review information on Our Site, please also refer to Our Reviews Policy, available at <<insert link>>, which explains how review reports and complaints may be made and handled.

10.13 If you wish to remove User Content, you may do so by <<insert brief description of method>>. Please note that caching or references to your User Content may not be made unavailable immediately and may not be made unavailable where they are outside of Our reasonable control. If the content in question is a User Review, please refer to Our Reviews Policy, available at <<insert link>>.

10.14 User Content on Our Site and the copyright and other intellectual property rights in that User Content, unless specifically labelled otherwise, belongs to or has been licensed by the User identified along with that User Content. All User Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

10.15 You (or your licensors, as appropriate) retain the ownership of your User Content and all associated intellectual property rights. When you submit User Content to Our Site, you grant Us a non-exclusive, fully transferrable, royalty-free, perpetual, [irrevocable (to the extent necessary),] worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform, and sub-licence your User Content for the purposes of operating, managing, and improving Our Site.

10.16 In addition to the licence granted to Us under Part 10.15, by submitting User Content to Our Site, Users grant each other the right to copy and quote their User Content within Our Site for the purpose(s) of <<insert purpose(s)>>.

11. No Scraping, Text or Data Mining

11.1 You may not in any way undertake, enable, permit, authorise, or facilitate any form of web scraping or text or data mining on or with respect to any part of Our Site.

11.2 You may not use any part of Our Site or any data, Content, or information included on Our Site, for the purposes of developing or training AI models or systems.

11.3 The prohibition set out in this Part 11 covers all purposes for which such activities may be carried out including, but not limited to, the development or training of AI models or systems. This includes, but is not limited to, the use of:

11.4 Parts 11.1 to 11.3 shall apply to the fullest extent permissible by law.

12. Links to Our Site

12.1 You may link to any page on Our Site.

12.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.

12.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).

12.4 Your link should not use any logos or trade marks displayed on Our Site without Our express written permission.

12.5 [You must not frame or embed Our Site on another website without Our express written permission. [This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.]]

12.6 [You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.]

OR

12.6 [You may not link to Our Site from another website the main content of which does not comply with the content standards set out in Our Acceptable Usage Policy, available at <<insert link>>.]

13. Links to Other Sites

13.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control and We are not responsible for their content.

13.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

14. Disclaimers

14.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. [Professional or specialist advice should always be obtained before taking any action relating to <<describe the type of information or activity to which your website relates>>.]

14.2 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up to date, but, subject to these Terms of Use and the other policies referred to in them, to the extent permitted by law, We make no warranties, representations, or guarantees (express or implied) that this will always be the case. Please note that this does not apply to information concerning goods for sale through Our Site. Please refer to Our Terms of Sale, available at dtlawbutcher.co.uk/page/terms-and-conditions for more information.

14.3 If you are a business user, to the fullest extent permissible by law, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.

15. Our Liability

15.1 The provisions of this Part 15 apply only to the use of Our Site and not to the sale of goods. The sale of goods is governed by Our Terms of Sale, available at dtlawbutcher.co.uk/page/terms-and-conditions.

15.2 Nothing in these Terms of Use excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.

15.3 If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (including User Content) included on Our Site.

15.4 If you are a business user, to the fullest extent permissible by law, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

15.5 [Our Site is intended for non-commercial use only.] If you are a consumer, you agree that [you will not use Our Site for any commercial or business purposes and that] We shall have no liability to you for any business losses as set out above.

15.6 [Subject to Part 15.7, if] OR [If] you are a consumer and Our Content (digital content) from Our Site (that is not User Content) damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.

15.7 [Note that the right to compensation or repair in Part 15.6 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.]

16. Viruses, Malware, and Security

16.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.

16.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

16.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

16.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

16.5 You must not attack Our Site by means of a denial-of-service attack, a distributed denial of service attack, or by any other means.

16.6 By breaching the provisions of Parts 16.3 to 16.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities, and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

17. Acceptable Usage of Our Site

17.1 In addition to these Terms of Use, Our Acceptable Usage Policy, available at <<insert link>>, applies to your use of Our Site. Where applicable, Our Reviews Policy, available at <<insert link>>, also applies.

17.2 You may only use Our Site in a lawful manner:

17.3 If you fail to comply with the provisions of this Part 17 and/or Our Acceptable Usage Policy, you will be in breach of these Terms of Use. We may take one or more of the following actions in response:

17.4 We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 17.3) in response to your breach.

18. How We Use Your Personal Information

We will only use your personal information as set out in Our Privacy Policy, available from dtlawbutcher.co.uk/page/privacy-policy [and Our Cookie Policy, available from <<insert link>>].

19. Communications from Us

19.1 If We have your contact details and/or if you have an Account, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms of Use, or to your Account.

19.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. [Email marketing options can also be changed in <<insert location, e.g. your Account settings>>.] If you opt out of emails from Us, it may take up to <<insert period>> for your request to take effect and you may continue to receive emails during that time.

19.3 For questions or complaints about communications from Us, please contact Us using the details above in Part 3.

20. What Happens if We Transfer this Agreement to Another Party

We may transfer (assign) Our obligations and rights under these Terms of Use to a third party (this may happen, for example, if We sell Our business). If this Occurs, We will inform you in writing. Your rights under these Terms of Use will not be affected and Our obligations under these Terms of Use will be transferred to the third party who will remain bound by them.

21. Law and Jurisdiction

21.1 These Terms of Use, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

21.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 21.1 takes away from or reduces your legal rights as a consumer.

21.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms of Use or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

21.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms of Use or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. Attribution

These Terms of Use have been created using a document template from www.simply-docs.co.uk.